All Orders Are Delivered Free
That's right, completely free! You pay nothing more than the price you see quoted against the jewellery you wish to purchase. You also get 60 day free returns and free gift wrapping.
Orders are delivered by Amazon, our preferred fulfillment partner. This means all our stock is held in Amazon's secure fulfillment centres and gives you the added benefit of knowing your jewellery will be handled by the most trusted brand in the business. Read more about our free delivery policy.
Free 60 Day Returns
That's right, free returns. We will refund your postage costs when you return an item in original condition within 60 days. You also get free delivery and free gift wrapping.
We want you to be satisfied with every purchase but we know that sometimes this is not the case. If you are not completely satisfied, you can return any order for refund or exchange within 60 days from the date of delivery. Read more about our 60 day free returns policy.
Gift Boxes and Packaging Are Also Free
Every package from Kooqi arrives at your door as a gift. Whether this is a gift for a loved one or for yourself, your package is prepared in a beautiful box. The type of box and packaging will vary depending on the brand of the item. This makes every Kooqi product a treat to open, a pleasure to give, and a surprise to receive. Read more about our free gift wrapping policy.
Rest Assured - Kooqi is 100% Protected by SSL Technology
Your credit or debit card transactions are secure at Kooqi. Every order we receive is checked against fraud as well as authentication processes before we complete it.
Kooqi utilises Secure Sockets Layer (SSL) technology to encrypt your name, address and credit card information. This technology ensures the information that passes from your computer to our payment processor cannot be deciphered or read in the unlikely event of someone intercepting it.
Also, we do not store any card details, so no worries on that front.